/* Store Assistant - the chat on the public store: the header button, the bubble with its teaser card, and the chat
   window (a floating panel, or the whole screen when the visitor expands it).
   Everything is scoped under .bot-assistant / .bot-assistant-headerlink. The brand color is the --bot-assistant-color
   custom property set inline by the views; every other color derives from it: a darker shade, a deep shade for the
   header, a second hue a few degrees around the wheel (--bot-assistant-color-2) that makes the two-tone gradients, and
   light tints. The admin page reuses the same classes for its live preview.
   Motion: ambient motion is slow and few (the ring around the bubble, the glows in the header, the halo of the welcome
   avatar); everything else answers the visitor's action. prefers-reduced-motion switches the loops off. */
.bot-assistant, .bot-assistant-headerlink {
    --bot-assistant-color: #1F6FEB;
    --bot-assistant-color-dark: var(--bot-assistant-color);
    --bot-assistant-color-deep: var(--bot-assistant-color);
    --bot-assistant-color-2: var(--bot-assistant-color);
    --bot-assistant-tint: #eef3fb;
    --bot-assistant-tint-strong: #dbe6f8;
    --bot-assistant-glow: rgba(31, 111, 235, .35);
    --bot-assistant-ink: #15181d;
    --bot-assistant-muted: #6a7280;
    --bot-assistant-line: #e4e7ee;
    --bot-assistant-surface: #ffffff;
    --bot-assistant-canvas: #f5f6f9;
    --bot-assistant-online: #22c55e;
    --bot-assistant-shadow: 0 30px 70px rgba(15, 23, 42, .26);
    --bot-assistant-radius: 26px;
    --bot-assistant-gradient: linear-gradient(135deg, var(--bot-assistant-color) 0%, var(--bot-assistant-color-2) 100%);
    --bot-assistant-gradient-deep: linear-gradient(135deg, var(--bot-assistant-color-dark) 0%, var(--bot-assistant-color) 55%, var(--bot-assistant-color-2) 100%);
}
@supports (color: color-mix(in oklch, red 50%, blue)) {
    .bot-assistant, .bot-assistant-headerlink {
        --bot-assistant-color-dark: color-mix(in oklch, var(--bot-assistant-color) 78%, #000);
        --bot-assistant-color-deep: color-mix(in oklch, var(--bot-assistant-color) 52%, #0b1020);
        /* the second hue: the brand color pushed a little around the wheel, so every brand gets its own pair */
        --bot-assistant-color-2: color-mix(in oklch longer hue, var(--bot-assistant-color) 88%, var(--bot-assistant-color));
        --bot-assistant-tint: color-mix(in oklch, var(--bot-assistant-color) 8%, #fff);
        --bot-assistant-tint-strong: color-mix(in oklch, var(--bot-assistant-color) 18%, #fff);
        --bot-assistant-glow: color-mix(in oklch, var(--bot-assistant-color) 42%, transparent);
    }
}
/* "longer hue" with the same color on both sides walks the whole wheel: 88% of the way round is -43 degrees, an analogous hue.
   Browsers that know color-mix but not the hue interpolation keep the brand color on both ends (a one-tone gradient). */

/* ================================================================ the header button */
.bot-assistant-headerlink { display: inline-flex; align-items: center; vertical-align: middle; }
.bot-assistant-headerlink .bot-assistant-headerlink-btn { position: relative; display: inline-flex; align-items: center; gap: 7px; height: 36px; padding: 0 14px 0 12px; border-radius: 18px; background: var(--bot-assistant-gradient-deep); background-size: 200% 200%; background-position: 0 0; color: #fff; font-size: 13px; font-weight: 600; line-height: 36px; letter-spacing: 0; text-transform: none; text-decoration: none; white-space: nowrap; box-shadow: 0 6px 18px var(--bot-assistant-glow), inset 0 1px 0 rgba(255, 255, 255, .25); transition: transform .2s, box-shadow .2s, background-position .5s; }
.bot-assistant-headerlink .bot-assistant-headerlink-btn:hover, .bot-assistant-headerlink .bot-assistant-headerlink-btn:focus-visible { color: #fff; text-decoration: none; transform: translateY(-1px); background-position: 100% 100%; box-shadow: 0 10px 26px var(--bot-assistant-glow), inset 0 1px 0 rgba(255, 255, 255, .25); outline: 0; }
.bot-assistant-headerlink .bot-assistant-headerlink-btn svg { width: 18px; height: 18px; flex: none; }
.bot-assistant-headerlink .bot-assistant-headerlink-avatar { width: 22px; height: 22px; border-radius: 50%; object-fit: cover; background: #fff; flex: none; }
.bot-assistant-headerlink .bot-assistant-headerlink-dot { position: absolute; top: 5px; right: 8px; width: 8px; height: 8px; border-radius: 50%; background: var(--bot-assistant-online); box-shadow: 0 0 0 2px #fff; }
[dir="rtl"] .bot-assistant-headerlink .bot-assistant-headerlink-dot { right: auto; left: 8px; }
@media (max-width: 768px) {
    .bot-assistant-headerlink .bot-assistant-headerlink-btn { width: 36px; padding: 0; justify-content: center; }
    .bot-assistant-headerlink .bot-assistant-headerlink-text { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
}

/* ================================================================ the launcher */
.bot-assistant { position: fixed; right: 22px; bottom: 22px; z-index: 1050; font-family: inherit; font-size: 15px; line-height: 1.5; color: var(--bot-assistant-ink); direction: ltr; -webkit-font-smoothing: antialiased; }
.bot-assistant[dir="rtl"] { direction: rtl; }
.bot-assistant.bot-assistant-left { right: auto; left: 22px; }
.bot-assistant *, .bot-assistant *::before, .bot-assistant *::after { box-sizing: border-box; }
.bot-assistant button { font: inherit; }
.bot-assistant .bot-assistant-stage { width: 100%; max-width: 100%; margin: 0 auto; }

.bot-assistant .bot-assistant-launcher { display: flex; flex-direction: column; align-items: flex-end; gap: 14px; }
.bot-assistant.bot-assistant-left .bot-assistant-launcher { align-items: flex-start; }
.bot-assistant.bot-assistant-opened .bot-assistant-launcher { display: none; }

/* the bubble: a gradient pill with a slowly turning ring of light around it */
.bot-assistant .bot-assistant-bubble { position: relative; display: flex; align-items: center; gap: 10px; height: 60px; padding: 0 22px 0 10px; border: 0; border-radius: 30px; background: var(--bot-assistant-gradient-deep); background-size: 200% 200%; color: #fff; cursor: pointer; box-shadow: 0 16px 36px var(--bot-assistant-glow), inset 0 1px 0 rgba(255, 255, 255, .28); animation: bot-assistant-float 5s ease-in-out infinite; transition: transform .2s, box-shadow .2s, background-position .6s; }
.bot-assistant[dir="rtl"] .bot-assistant-bubble { padding: 0 10px 0 22px; }
.bot-assistant .bot-assistant-bubble:hover, .bot-assistant .bot-assistant-bubble:focus-visible { background-position: 100% 100%; box-shadow: 0 20px 44px var(--bot-assistant-glow), inset 0 1px 0 rgba(255, 255, 255, .28); outline: 0; animation-play-state: paused; transform: translateY(-3px); }
.bot-assistant .bot-assistant-bubble::before { content: ""; position: absolute; inset: -4px; border-radius: inherit; padding: 2px; background: conic-gradient(from 0deg, transparent 0 30%, #fff 45%, var(--bot-assistant-color-2) 60%, transparent 75% 100%); -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); -webkit-mask-composite: xor; mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); mask-composite: exclude; opacity: .9; animation: bot-assistant-spin 3.6s linear infinite; pointer-events: none; }
.bot-assistant .bot-assistant-bubble::after { content: ""; position: absolute; inset: 0; border-radius: inherit; box-shadow: 0 0 0 0 var(--bot-assistant-color); opacity: 0; pointer-events: none; }
.bot-assistant.bot-assistant-attention .bot-assistant-bubble::after { animation: bot-assistant-pulse 2.4s ease-out infinite; }
.bot-assistant .bot-assistant-bubble-icon { position: relative; display: flex; align-items: center; justify-content: center; width: 42px; height: 42px; border-radius: 50%; background: rgba(255, 255, 255, .2); box-shadow: inset 0 0 0 1px rgba(255, 255, 255, .25); flex: none; }
.bot-assistant .bot-assistant-bubble-icon svg { width: 24px; height: 24px; }
.bot-assistant .bot-assistant-bubble-icon img { width: 42px; height: 42px; border-radius: 50%; object-fit: cover; background: #fff; }
.bot-assistant .bot-assistant-bubble-text { position: relative; font-weight: 600; font-size: 15px; letter-spacing: .01em; white-space: nowrap; max-width: 180px; overflow: hidden; text-overflow: ellipsis; }

/* the teaser card above the bubble */
.bot-assistant .bot-assistant-teaser { position: relative; max-width: 300px; animation: bot-assistant-rise .4s cubic-bezier(.2, .9, .3, 1.15); }
.bot-assistant .bot-assistant-teaser[hidden] { display: none; }
.bot-assistant .bot-assistant-teaser-body { position: relative; display: flex; align-items: center; gap: 12px; width: 100%; padding: 13px 15px; border: 0; border-radius: 22px; border-bottom-right-radius: 6px; background: var(--bot-assistant-surface); color: var(--bot-assistant-ink); text-align: start; cursor: pointer; box-shadow: var(--bot-assistant-shadow); }
.bot-assistant .bot-assistant-teaser-body::before { content: ""; position: absolute; inset: 0; border-radius: inherit; padding: 1.5px; background: var(--bot-assistant-gradient); -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); -webkit-mask-composite: xor; mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); mask-composite: exclude; opacity: .55; transition: opacity .2s; pointer-events: none; }
.bot-assistant.bot-assistant-left .bot-assistant-teaser-body { border-bottom-right-radius: 22px; border-bottom-left-radius: 6px; }
.bot-assistant .bot-assistant-teaser-body:hover::before, .bot-assistant .bot-assistant-teaser-body:focus-visible::before { opacity: 1; }
.bot-assistant .bot-assistant-teaser-body:focus-visible { outline: 0; }
.bot-assistant .bot-assistant-teaser-text { display: flex; flex-direction: column; gap: 2px; min-width: 0; font-size: 14px; line-height: 1.4; }
.bot-assistant .bot-assistant-teaser-text strong { font-size: 14px; }
.bot-assistant .bot-assistant-teaser-text span { color: var(--bot-assistant-muted); }
.bot-assistant .bot-assistant-teaser-close { position: absolute; top: -8px; left: -8px; width: 24px; height: 24px; border: 1px solid var(--bot-assistant-line); border-radius: 50%; background: #fff; color: var(--bot-assistant-muted); cursor: pointer; display: flex; align-items: center; justify-content: center; box-shadow: 0 2px 8px rgba(15, 23, 42, .12); z-index: 1; }
.bot-assistant[dir="rtl"] .bot-assistant-teaser-close, .bot-assistant.bot-assistant-left .bot-assistant-teaser-close { left: auto; right: -8px; }
.bot-assistant[dir="rtl"].bot-assistant-left .bot-assistant-teaser-close { right: auto; left: -8px; }
.bot-assistant .bot-assistant-teaser-close:hover, .bot-assistant .bot-assistant-teaser-close:focus-visible { color: var(--bot-assistant-ink); outline: 0; }

/* avatar with the online dot (teaser, header, hero) */
.bot-assistant .bot-assistant-avatar-wrap { position: relative; flex: none; width: 44px; height: 44px; }
.bot-assistant .bot-assistant-avatar-wrap-small { width: 40px; height: 40px; }
.bot-assistant .bot-assistant-avatar { display: flex; align-items: center; justify-content: center; width: 100%; height: 100%; border-radius: 50%; object-fit: cover; background: #fff; }
.bot-assistant .bot-assistant-avatar-icon { background: rgba(255, 255, 255, .2); color: #fff; }
.bot-assistant .bot-assistant-avatar-icon svg { width: 55%; height: 55%; }
.bot-assistant .bot-assistant-teaser .bot-assistant-avatar-icon { background: var(--bot-assistant-gradient); color: #fff; }
.bot-assistant .bot-assistant-online-dot { position: absolute; right: -1px; bottom: -1px; width: 11px; height: 11px; border-radius: 50%; background: var(--bot-assistant-online); box-shadow: 0 0 0 2px #fff; }
.bot-assistant[dir="rtl"] .bot-assistant-online-dot { right: auto; left: -1px; }

/* ================================================================ the chat window */
.bot-assistant .bot-assistant-panel { position: absolute; right: 0; bottom: 0; width: 424px; max-width: calc(100vw - 24px); height: 690px; max-height: calc(100vh - 44px); display: flex; flex-direction: column; border-radius: var(--bot-assistant-radius); background: rgba(245, 246, 249, .9); -webkit-backdrop-filter: blur(22px) saturate(1.3); backdrop-filter: blur(22px) saturate(1.3); box-shadow: var(--bot-assistant-shadow); overflow: hidden; transform-origin: bottom right; animation: bot-assistant-pop .38s cubic-bezier(.2, .9, .3, 1.15); }
.bot-assistant .bot-assistant-panel::before { content: ""; position: absolute; inset: 0; border-radius: inherit; padding: 1.5px; background: linear-gradient(160deg, rgba(255, 255, 255, .9), var(--bot-assistant-tint-strong) 40%, var(--bot-assistant-color-2) 100%); -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); -webkit-mask-composite: xor; mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); mask-composite: exclude; opacity: .8; pointer-events: none; z-index: 3; }
.bot-assistant.bot-assistant-left .bot-assistant-panel { right: auto; left: 0; transform-origin: bottom left; }
.bot-assistant .bot-assistant-panel[hidden] { display: none; }

/* the header: a deep brand surface with drifting glows, the decorated moment of the window */
.bot-assistant .bot-assistant-head { position: relative; isolation: isolate; color: #fff; background: var(--bot-assistant-color-deep); flex: none; }
.bot-assistant .bot-assistant-aurora { position: absolute; inset: 0; overflow: hidden; z-index: -1; pointer-events: none; }
.bot-assistant .bot-assistant-aurora i { position: absolute; border-radius: 50%; filter: blur(26px); opacity: .95; will-change: transform; }
.bot-assistant .bot-assistant-aurora i:nth-child(1) { width: 280px; height: 280px; left: -90px; top: -170px; background: var(--bot-assistant-color); animation: bot-assistant-drift-a 14s ease-in-out infinite; }
.bot-assistant .bot-assistant-aurora i:nth-child(2) { width: 240px; height: 240px; right: -80px; top: -150px; background: var(--bot-assistant-color-2); opacity: .85; animation: bot-assistant-drift-b 17s ease-in-out infinite; }
.bot-assistant .bot-assistant-aurora i:nth-child(3) { width: 180px; height: 90px; right: 28%; bottom: -70px; background: #fff; opacity: .16; animation: bot-assistant-drift-c 11s ease-in-out infinite; }
.bot-assistant .bot-assistant-head::after { content: ""; position: absolute; left: 0; right: 0; bottom: 0; height: 1px; background: linear-gradient(90deg, transparent, rgba(255, 255, 255, .5), transparent); }
.bot-assistant .bot-assistant-head-inner { display: flex; align-items: center; gap: 12px; padding: 16px 14px 16px 18px; }
.bot-assistant .bot-assistant-head .bot-assistant-avatar-wrap::before { content: ""; position: absolute; inset: -5px; border-radius: 50%; background: conic-gradient(from 90deg, rgba(255, 255, 255, .05), rgba(255, 255, 255, .5), rgba(255, 255, 255, .05)); animation: bot-assistant-spin 8s linear infinite; }
.bot-assistant .bot-assistant-head .bot-assistant-avatar-wrap::after { content: ""; position: absolute; inset: -3px; border-radius: 50%; background: var(--bot-assistant-color-deep); opacity: .9; }
.bot-assistant .bot-assistant-head .bot-assistant-avatar { position: relative; z-index: 1; }
.bot-assistant .bot-assistant-head .bot-assistant-avatar-icon { background: rgba(255, 255, 255, .16); }
.bot-assistant .bot-assistant-head .bot-assistant-online-dot { z-index: 2; box-shadow: 0 0 0 2px var(--bot-assistant-color-deep); }
.bot-assistant .bot-assistant-title { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 1px; }
.bot-assistant .bot-assistant-title strong { font-size: 17px; font-weight: 600; line-height: 1.25; letter-spacing: -.01em; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.bot-assistant .bot-assistant-title small { font-size: 12.5px; opacity: .85; min-height: 16px; }
.bot-assistant .bot-assistant-icon { width: 38px; height: 38px; border: 0; border-radius: 14px; background: rgba(255, 255, 255, .13); color: #fff; cursor: pointer; display: flex; align-items: center; justify-content: center; flex: none; box-shadow: inset 0 1px 0 rgba(255, 255, 255, .18); transition: background .2s, transform .2s; }
.bot-assistant .bot-assistant-icon:hover, .bot-assistant .bot-assistant-icon:focus-visible { background: rgba(255, 255, 255, .28); transform: translateY(-1px); outline: 0; }
.bot-assistant .bot-assistant-icon:active { transform: scale(.94); }
.bot-assistant .bot-assistant-icon-collapse { display: none; }
.bot-assistant.bot-assistant-full .bot-assistant-icon-expand { display: none; }
.bot-assistant.bot-assistant-full .bot-assistant-icon-collapse { display: block; }

/* the stream */
.bot-assistant .bot-assistant-messages { flex: 1; overflow-y: auto; padding: 18px 16px 10px; overscroll-behavior: contain; scrollbar-width: thin; scrollbar-color: var(--bot-assistant-tint-strong) transparent; }
.bot-assistant .bot-assistant-messages::-webkit-scrollbar { width: 6px; }
.bot-assistant .bot-assistant-messages::-webkit-scrollbar-thumb { background: var(--bot-assistant-tint-strong); border-radius: 3px; }
.bot-assistant .bot-assistant-stream { display: flex; flex-direction: column; gap: 14px; }

/* the welcome: shown until the first message */
.bot-assistant .bot-assistant-hero { display: flex; flex-direction: column; align-items: center; text-align: center; padding: 20px 6px 6px; gap: 10px; animation: bot-assistant-reveal .5s cubic-bezier(.2, .9, .3, 1); }
.bot-assistant .bot-assistant-hero .bot-assistant-avatar-wrap { width: 76px; height: 76px; margin-bottom: 8px; }
.bot-assistant .bot-assistant-hero .bot-assistant-avatar-wrap::before { content: ""; position: absolute; inset: -14px; border-radius: 50%; background: radial-gradient(circle, var(--bot-assistant-tint-strong), transparent 70%); animation: bot-assistant-breathe 4s ease-in-out infinite; }
.bot-assistant .bot-assistant-hero .bot-assistant-avatar-wrap::after { content: ""; position: absolute; inset: -10px; border-radius: 50%; border: 1.5px dashed var(--bot-assistant-tint-strong); animation: bot-assistant-spin 24s linear infinite; }
.bot-assistant .bot-assistant-hero .bot-assistant-avatar { position: relative; z-index: 1; box-shadow: 0 14px 30px var(--bot-assistant-glow); }
.bot-assistant .bot-assistant-hero .bot-assistant-avatar-icon { background: var(--bot-assistant-gradient-deep); color: #fff; }
.bot-assistant .bot-assistant-hero .bot-assistant-online-dot { z-index: 2; width: 14px; height: 14px; right: 2px; bottom: 2px; }
.bot-assistant .bot-assistant-hero h2 { margin: 0; font-size: 23px; font-weight: 700; letter-spacing: -.02em; line-height: 1.2; color: var(--bot-assistant-ink); }
.bot-assistant .bot-assistant-hero h2 em { font-style: normal; background: var(--bot-assistant-gradient); -webkit-background-clip: text; background-clip: text; color: transparent; }
.bot-assistant .bot-assistant-hero p { margin: 0; max-width: 34ch; color: var(--bot-assistant-muted); font-size: 14.5px; }
.bot-assistant .bot-assistant-hero-asks { display: flex; flex-direction: column; gap: 8px; width: 100%; margin-top: 12px; }
.bot-assistant .bot-assistant-ask { position: relative; display: flex; align-items: center; gap: 12px; width: 100%; padding: 13px 15px; border: 0; border-radius: 18px; background: var(--bot-assistant-surface); color: var(--bot-assistant-ink); font-size: 14px; text-align: start; cursor: pointer; box-shadow: 0 1px 2px rgba(15, 23, 42, .05); transition: transform .2s, box-shadow .2s; animation: bot-assistant-reveal .5s cubic-bezier(.2, .9, .3, 1) both; }
.bot-assistant .bot-assistant-ask:nth-child(2) { animation-delay: .07s; }
.bot-assistant .bot-assistant-ask:nth-child(3) { animation-delay: .14s; }
.bot-assistant .bot-assistant-ask:nth-child(4) { animation-delay: .21s; }
.bot-assistant .bot-assistant-ask:nth-child(5) { animation-delay: .28s; }
.bot-assistant .bot-assistant-ask:nth-child(6) { animation-delay: .35s; }
.bot-assistant .bot-assistant-ask::before { content: ""; position: absolute; inset: 0; border-radius: inherit; padding: 1.5px; background: var(--bot-assistant-gradient); -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); -webkit-mask-composite: xor; mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); mask-composite: exclude; opacity: .18; transition: opacity .2s; pointer-events: none; }
.bot-assistant .bot-assistant-ask:hover, .bot-assistant .bot-assistant-ask:focus-visible { transform: translateY(-2px); box-shadow: 0 12px 26px rgba(15, 23, 42, .08); outline: 0; }
.bot-assistant .bot-assistant-ask:hover::before, .bot-assistant .bot-assistant-ask:focus-visible::before { opacity: 1; }
.bot-assistant .bot-assistant-ask span { flex: 1; }
.bot-assistant .bot-assistant-ask svg { width: 18px; height: 18px; color: var(--bot-assistant-color); flex: none; transition: transform .2s; }
.bot-assistant .bot-assistant-ask:hover svg { transform: translateX(3px); }
.bot-assistant[dir="rtl"] .bot-assistant-ask svg { transform: scaleX(-1); }
.bot-assistant[dir="rtl"] .bot-assistant-ask:hover svg { transform: scaleX(-1) translateX(3px); }

/* messages: they come in from a blur, the assistant's with its small avatar beside them */
.bot-assistant .bot-assistant-msg { display: flex; flex-direction: column; gap: 8px; max-width: 86%; animation: bot-assistant-reveal .45s cubic-bezier(.2, .9, .3, 1); }
.bot-assistant .bot-assistant-msg-visitor { align-self: flex-end; align-items: flex-end; }
.bot-assistant .bot-assistant-msg-bot { align-self: flex-start; align-items: flex-start; padding-inline-start: 38px; position: relative; }
.bot-assistant .bot-assistant-msg-wide { max-width: 100%; width: 100%; }
.bot-assistant .bot-assistant-msg-bot::before { content: ""; position: absolute; left: 0; top: 8px; width: 30px; height: 30px; border-radius: 50%; background: var(--bot-assistant-gradient-deep); box-shadow: 0 6px 14px var(--bot-assistant-glow), inset 0 1px 0 rgba(255, 255, 255, .3); }
.bot-assistant[dir="rtl"] .bot-assistant-msg-bot::before { left: auto; right: 0; }
.bot-assistant .bot-assistant-msg-bot.bot-assistant-msg-avatar::before { background: var(--bot-assistant-avatar-image) center / cover, #fff; }
.bot-assistant .bot-assistant-msg-bot + .bot-assistant-msg-bot { margin-top: -6px; }
.bot-assistant .bot-assistant-msg-bot + .bot-assistant-msg-bot::before { display: none; }
.bot-assistant .bot-assistant-text { position: relative; padding: 12px 16px; border-radius: 22px; background: var(--bot-assistant-surface); border: 1px solid rgba(255, 255, 255, .8); box-shadow: 0 2px 10px rgba(15, 23, 42, .05); overflow-wrap: anywhere; white-space: pre-line; }
.bot-assistant .bot-assistant-msg-bot .bot-assistant-text { border-bottom-left-radius: 6px; }
.bot-assistant[dir="rtl"] .bot-assistant-msg-bot .bot-assistant-text { border-bottom-left-radius: 22px; border-bottom-right-radius: 6px; }
.bot-assistant .bot-assistant-msg-visitor .bot-assistant-text { background: var(--bot-assistant-gradient-deep); border-color: transparent; color: #fff; border-bottom-right-radius: 6px; box-shadow: 0 10px 24px var(--bot-assistant-glow), inset 0 1px 0 rgba(255, 255, 255, .25); overflow: hidden; }
.bot-assistant .bot-assistant-msg-visitor .bot-assistant-text::after { content: ""; position: absolute; inset: 0; background: linear-gradient(115deg, transparent 40%, rgba(255, 255, 255, .22) 50%, transparent 60%); transform: translateX(-120%); animation: bot-assistant-sheen 1.1s ease-out .15s 1; pointer-events: none; }
.bot-assistant[dir="rtl"] .bot-assistant-msg-visitor .bot-assistant-text { border-bottom-right-radius: 22px; border-bottom-left-radius: 6px; }
.bot-assistant .bot-assistant-typing .bot-assistant-text { display: flex; gap: 6px; padding: 15px 17px; }
.bot-assistant .bot-assistant-typing span { width: 8px; height: 8px; border-radius: 50%; background: var(--bot-assistant-gradient); animation: bot-assistant-wave 1.2s infinite ease-in-out; }
.bot-assistant .bot-assistant-typing span:nth-child(2) { animation-delay: .15s; }
.bot-assistant .bot-assistant-typing span:nth-child(3) { animation-delay: .3s; }

/* product cards: a row that scrolls sideways; a grid when the window is expanded */
.bot-assistant .bot-assistant-products { display: flex; gap: 12px; width: 100%; padding: 4px 2px 12px; overflow-x: auto; scroll-snap-type: x mandatory; scrollbar-width: thin; scrollbar-color: var(--bot-assistant-tint-strong) transparent; }
.bot-assistant .bot-assistant-products::-webkit-scrollbar { height: 6px; }
.bot-assistant .bot-assistant-products::-webkit-scrollbar-thumb { background: var(--bot-assistant-tint-strong); border-radius: 3px; }
.bot-assistant .bot-assistant-product { position: relative; flex: 0 0 176px; scroll-snap-align: start; display: flex; flex-direction: column; border-radius: 20px; background: var(--bot-assistant-surface); color: var(--bot-assistant-ink); text-decoration: none; overflow: hidden; box-shadow: 0 2px 10px rgba(15, 23, 42, .05); transition: box-shadow .25s, transform .25s; animation: bot-assistant-reveal .5s cubic-bezier(.2, .9, .3, 1) both; }
.bot-assistant .bot-assistant-product:nth-child(2) { animation-delay: .08s; }
.bot-assistant .bot-assistant-product:nth-child(3) { animation-delay: .16s; }
.bot-assistant .bot-assistant-product:nth-child(4) { animation-delay: .24s; }
.bot-assistant .bot-assistant-product:nth-child(5) { animation-delay: .32s; }
.bot-assistant .bot-assistant-product:nth-child(6) { animation-delay: .4s; }
.bot-assistant .bot-assistant-product::before { content: ""; position: absolute; inset: 0; border-radius: inherit; padding: 1.5px; background: var(--bot-assistant-gradient); -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); -webkit-mask-composite: xor; mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); mask-composite: exclude; opacity: 0; transition: opacity .25s; pointer-events: none; z-index: 1; }
.bot-assistant .bot-assistant-product:hover, .bot-assistant .bot-assistant-product:focus-visible { box-shadow: 0 18px 36px rgba(15, 23, 42, .12); transform: perspective(700px) translateY(-4px) rotateX(2deg); text-decoration: none; color: var(--bot-assistant-ink); outline: 0; }
.bot-assistant .bot-assistant-product:hover::before, .bot-assistant .bot-assistant-product:focus-visible::before { opacity: 1; }
.bot-assistant .bot-assistant-product-media { position: relative; display: flex; align-items: center; justify-content: center; aspect-ratio: 1 / 1; background: radial-gradient(120% 90% at 30% 20%, #fff 0, var(--bot-assistant-tint) 60%, var(--bot-assistant-tint-strong) 100%); overflow: hidden; }
.bot-assistant .bot-assistant-product-media img { width: 100%; height: 100%; object-fit: contain; padding: 14px; mix-blend-mode: multiply; filter: drop-shadow(0 12px 14px rgba(15, 23, 42, .18)); transition: transform .35s cubic-bezier(.2, .9, .3, 1); }
.bot-assistant .bot-assistant-product:hover .bot-assistant-product-media img { transform: scale(1.07) translateY(-3px); }
.bot-assistant .bot-assistant-product-media svg { width: 40px; height: 40px; color: var(--bot-assistant-tint-strong); }
.bot-assistant .bot-assistant-product-body { display: flex; flex-direction: column; gap: 5px; padding: 11px 13px 13px; flex: 1; }
.bot-assistant .bot-assistant-product-name { font-weight: 600; font-size: 13.5px; line-height: 1.3; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; min-height: 2.6em; }
.bot-assistant .bot-assistant-product-price { font-size: 16px; font-weight: 800; letter-spacing: -.02em; background: var(--bot-assistant-gradient); -webkit-background-clip: text; background-clip: text; color: transparent; }
.bot-assistant .bot-assistant-product-price s { color: var(--bot-assistant-muted); -webkit-text-fill-color: var(--bot-assistant-muted); font-weight: 400; font-size: 12px; margin-inline-start: 6px; }
.bot-assistant .bot-assistant-product-stock { font-size: 11.5px; color: #b02a37; }
.bot-assistant .bot-assistant-product-cta { margin-top: auto; padding-top: 6px; display: inline-flex; align-items: center; gap: 4px; font-size: 12.5px; font-weight: 600; color: var(--bot-assistant-color); }
.bot-assistant .bot-assistant-product-cta svg { width: 14px; height: 14px; transition: transform .2s; }
.bot-assistant .bot-assistant-product:hover .bot-assistant-product-cta svg { transform: translateX(3px); }
.bot-assistant[dir="rtl"] .bot-assistant-product-cta svg { transform: scaleX(-1); }
.bot-assistant[dir="rtl"] .bot-assistant-product:hover .bot-assistant-product-cta svg { transform: scaleX(-1) translateX(3px); }
.bot-assistant .bot-assistant-product-out .bot-assistant-product-media img { opacity: .55; }

/* suggestions and composer */
.bot-assistant .bot-assistant-foot { position: relative; padding: 0 14px 10px; background: linear-gradient(180deg, transparent, rgba(255, 255, 255, .55) 40%); }
.bot-assistant .bot-assistant-suggestions { display: flex; flex-wrap: wrap; gap: 6px; padding: 0 2px; }
.bot-assistant .bot-assistant-suggestions:not(:empty) { padding-bottom: 10px; }
.bot-assistant .bot-assistant-chip { position: relative; border: 0; background: var(--bot-assistant-surface); color: var(--bot-assistant-color); border-radius: 999px; padding: 8px 15px; font-size: 13px; font-weight: 500; cursor: pointer; box-shadow: 0 1px 2px rgba(15, 23, 42, .05); transition: color .2s, transform .2s, box-shadow .2s; animation: bot-assistant-reveal .45s cubic-bezier(.2, .9, .3, 1) both; }
.bot-assistant .bot-assistant-chip:nth-child(2) { animation-delay: .06s; }
.bot-assistant .bot-assistant-chip:nth-child(3) { animation-delay: .12s; }
.bot-assistant .bot-assistant-chip::before { content: ""; position: absolute; inset: 0; border-radius: inherit; padding: 1.5px; background: var(--bot-assistant-gradient); -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); -webkit-mask-composite: xor; mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); mask-composite: exclude; opacity: .6; pointer-events: none; }
.bot-assistant .bot-assistant-chip::after { content: ""; position: absolute; inset: 0; border-radius: inherit; background: var(--bot-assistant-gradient); opacity: 0; transition: opacity .2s; z-index: -1; }
.bot-assistant .bot-assistant-chip { isolation: isolate; }
.bot-assistant .bot-assistant-chip:hover, .bot-assistant .bot-assistant-chip:focus-visible { color: #fff; transform: translateY(-1px); box-shadow: 0 8px 18px var(--bot-assistant-glow); outline: 0; }
.bot-assistant .bot-assistant-chip:hover::after, .bot-assistant .bot-assistant-chip:focus-visible::after { opacity: 1; }
.bot-assistant .bot-assistant-compose { position: relative; display: flex; align-items: flex-end; gap: 8px; padding: 6px 6px 6px 10px; margin: 0; border: 0; border-radius: 28px; background: var(--bot-assistant-surface); box-shadow: 0 8px 24px rgba(15, 23, 42, .07); transition: box-shadow .2s; }
.bot-assistant .bot-assistant-compose::before { content: ""; position: absolute; inset: 0; border-radius: inherit; padding: 1.5px; background: linear-gradient(135deg, var(--bot-assistant-tint-strong), var(--bot-assistant-line)); -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); -webkit-mask-composite: xor; mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); mask-composite: exclude; transition: opacity .2s; pointer-events: none; }
.bot-assistant .bot-assistant-compose:focus-within { box-shadow: 0 0 0 5px var(--bot-assistant-tint), 0 8px 24px rgba(15, 23, 42, .07); }
.bot-assistant .bot-assistant-compose:focus-within::before { background: var(--bot-assistant-gradient); }
.bot-assistant .bot-assistant-compose textarea { flex: 1; resize: none; border: 0; border-radius: 20px; padding: 11px 10px 11px 12px; font: inherit; line-height: 1.4; max-height: 120px; min-height: 42px; background: transparent; color: inherit; overflow-y: hidden; }
.bot-assistant .bot-assistant-compose textarea:focus { outline: 0; }
.bot-assistant .bot-assistant-compose textarea::placeholder { color: #9aa3ad; }
.bot-assistant .bot-assistant-send { position: relative; width: 42px; height: 42px; border: 0; border-radius: 50%; background: var(--bot-assistant-gradient-deep); background-size: 200% 200%; color: #fff; cursor: pointer; display: flex; align-items: center; justify-content: center; flex: none; box-shadow: 0 8px 18px var(--bot-assistant-glow), inset 0 1px 0 rgba(255, 255, 255, .3); transition: transform .2s, opacity .2s, background-position .5s; overflow: hidden; }
.bot-assistant .bot-assistant-send svg { position: relative; transition: transform .2s; }
.bot-assistant .bot-assistant-send:hover, .bot-assistant .bot-assistant-send:focus-visible { transform: scale(1.08); background-position: 100% 100%; outline: 0; }
.bot-assistant .bot-assistant-send:hover svg { transform: translate(1px, -1px); }
.bot-assistant .bot-assistant-send:active { transform: scale(.95); }
.bot-assistant .bot-assistant-send:disabled { opacity: .55; cursor: default; transform: none; box-shadow: none; }
.bot-assistant.bot-assistant-busy .bot-assistant-send::before { content: ""; position: absolute; inset: 3px; border-radius: 50%; border: 2px solid rgba(255, 255, 255, .35); border-top-color: #fff; animation: bot-assistant-spin 1s linear infinite; }
.bot-assistant.bot-assistant-busy .bot-assistant-send svg { opacity: 0; }
.bot-assistant[dir="rtl"] .bot-assistant-send svg { transform: scaleX(-1); }
.bot-assistant[dir="rtl"] .bot-assistant-send:hover svg { transform: scaleX(-1) translate(1px, -1px); }
.bot-assistant .bot-assistant-disclaimer { margin: 8px 0 0; padding: 0 10px; font-size: 11px; line-height: 1.4; color: var(--bot-assistant-muted); text-align: center; }

/* ================================================================ expanded: the whole screen */
.bot-assistant.bot-assistant-full { inset: 0; right: 0; bottom: 0; }
.bot-assistant.bot-assistant-full .bot-assistant-panel { position: fixed; inset: 0; width: 100%; max-width: none; height: 100%; max-height: none; border-radius: 0; animation: bot-assistant-fade .25s ease-out; background: linear-gradient(180deg, var(--bot-assistant-tint) 0, var(--bot-assistant-canvas) 260px); -webkit-backdrop-filter: none; backdrop-filter: none; }
.bot-assistant.bot-assistant-full .bot-assistant-panel::before { display: none; }
.bot-assistant.bot-assistant-full .bot-assistant-messages { position: relative; padding: 32px 24px 16px; }
.bot-assistant.bot-assistant-full .bot-assistant-stage { max-width: 880px; }
.bot-assistant.bot-assistant-full .bot-assistant-head-inner { padding: 18px 20px; }
.bot-assistant.bot-assistant-full .bot-assistant-stream { gap: 18px; }
.bot-assistant.bot-assistant-full .bot-assistant-hero { padding-top: 44px; gap: 12px; }
.bot-assistant.bot-assistant-full .bot-assistant-hero .bot-assistant-avatar-wrap { width: 100px; height: 100px; }
.bot-assistant.bot-assistant-full .bot-assistant-hero h2 { font-size: 32px; }
.bot-assistant.bot-assistant-full .bot-assistant-hero p { font-size: 16px; max-width: 46ch; }
.bot-assistant.bot-assistant-full .bot-assistant-hero-asks { flex-direction: row; flex-wrap: wrap; justify-content: center; }
.bot-assistant.bot-assistant-full .bot-assistant-ask { width: auto; flex: 1 1 240px; max-width: 320px; }
.bot-assistant.bot-assistant-full .bot-assistant-msg { max-width: 72%; font-size: 16px; }
.bot-assistant.bot-assistant-full .bot-assistant-msg-wide { max-width: 100%; }
.bot-assistant.bot-assistant-full .bot-assistant-products { display: grid; grid-template-columns: repeat(auto-fill, minmax(184px, 1fr)); overflow: visible; scroll-snap-type: none; }
.bot-assistant.bot-assistant-full .bot-assistant-product { flex: none; }
.bot-assistant.bot-assistant-full .bot-assistant-foot { padding: 0 24px 16px; }
.bot-assistant.bot-assistant-full .bot-assistant-compose textarea { font-size: 16px; }

/* ================================================================ motion, small screens */
@keyframes bot-assistant-wave { 0%, 60%, 100% { transform: translateY(0); opacity: .45; } 30% { transform: translateY(-5px); opacity: 1; } }
@keyframes bot-assistant-pulse { 0% { box-shadow: 0 0 0 0 var(--bot-assistant-color); opacity: .7; } 100% { box-shadow: 0 0 0 18px var(--bot-assistant-color); opacity: 0; } }
@keyframes bot-assistant-pop { from { opacity: 0; transform: translateY(24px) scale(.92); } to { opacity: 1; transform: none; } }
@keyframes bot-assistant-rise { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: none; } }
@keyframes bot-assistant-reveal { from { opacity: 0; transform: translateY(10px) scale(.98); filter: blur(6px); } to { opacity: 1; transform: none; filter: blur(0); } }
@keyframes bot-assistant-fade { from { opacity: 0; } to { opacity: 1; } }
@keyframes bot-assistant-spin { to { transform: rotate(360deg); } }
@keyframes bot-assistant-float { 0%, 100% { transform: translateY(0); } 50% { transform: translateY(-5px); } }
@keyframes bot-assistant-breathe { 0%, 100% { transform: scale(1); opacity: .9; } 50% { transform: scale(1.12); opacity: 1; } }
@keyframes bot-assistant-sheen { to { transform: translateX(120%); } }
@keyframes bot-assistant-drift-a { 0%, 100% { transform: translate(0, 0); } 50% { transform: translate(40px, 22px); } }
@keyframes bot-assistant-drift-b { 0%, 100% { transform: translate(0, 0); } 50% { transform: translate(-36px, 26px); } }
@keyframes bot-assistant-drift-c { 0%, 100% { transform: translate(0, 0) scale(1); } 50% { transform: translate(30px, -10px) scale(1.15); } }

@media (max-width: 600px) {
    .bot-assistant { right: 14px; bottom: 14px; }
    .bot-assistant.bot-assistant-left { left: 14px; }
    .bot-assistant .bot-assistant-bubble-text { display: none; }
    .bot-assistant .bot-assistant-bubble { width: 60px; padding: 0; justify-content: center; }
    .bot-assistant[dir="rtl"] .bot-assistant-bubble { padding: 0; }
    .bot-assistant .bot-assistant-teaser { max-width: calc(100vw - 28px); }
    .bot-assistant.bot-assistant-opened { inset: 0; right: 0; bottom: 0; }
    .bot-assistant .bot-assistant-panel { position: fixed; inset: 0; width: 100%; max-width: none; height: 100%; max-height: none; border-radius: 0; animation: bot-assistant-fade .2s ease-out; background: var(--bot-assistant-canvas); -webkit-backdrop-filter: none; backdrop-filter: none; }
    .bot-assistant .bot-assistant-panel::before { display: none; }
    .bot-assistant .bot-assistant-expand { display: none; }
    .bot-assistant .bot-assistant-head-inner { padding-top: calc(14px + env(safe-area-inset-top)); }
    .bot-assistant .bot-assistant-foot { padding-bottom: calc(10px + env(safe-area-inset-bottom)); }
    html.bot-assistant-lock, html.bot-assistant-lock body { overflow: hidden; }
}
@media (prefers-reduced-motion: reduce) {
    .bot-assistant *, .bot-assistant *::before, .bot-assistant *::after { animation-duration: .01ms !important; animation-iteration-count: 1 !important; transition-duration: .01ms !important; }
    .bot-assistant .bot-assistant-bubble::before { background: conic-gradient(from 0deg, transparent 0 30%, #fff 45%, var(--bot-assistant-color-2) 60%, transparent 75% 100%); }
    .bot-assistant .bot-assistant-typing span { opacity: .6; }
}